01
Equipment Installation
Installation and commissioning support for laboratory, medical, scientific and industrial equipment requirements.
Technical Services
Technical Support Across the Equipment Lifecycle
Acones provides installation, preventive and corrective maintenance, calibration, verification, user training and technical consultancy associated with laboratory, medical, scientific and industrial equipment requirements.
Service Capability
Support Associated With Supplied and Installed Equipment
Acones combines equipment supply with practical technical support. The appropriate service scope depends on the equipment, its application, location and the client’s stated requirement.
- Supply stage
- Requirement review and installation support
- Operating stage
- Maintenance, calibration and user support
- Follow-on stage
- Corrective work and continuing service planning
Service Directory
Eight Technical Service Capabilities
Select a service to review its scope, relevant applications, process and available enquiry routes.
02
Preventive Maintenance
Planned maintenance support intended to keep equipment service requirements organized and reduce avoidable interruptions.
03
Corrective Maintenance
Technical support for equipment faults and service issues requiring assessment and corrective action.
04
Equipment Calibration
Calibration support for equipment where calibration forms part of the required technical service scope.
05
Performance Qualification & Verification
Performance qualification and verification support for equipment where the client requires an agreed functional or performance review.
06
User Training
User training and equipment orientation to support appropriate operation and day-to-day equipment care.
07
Technical Consultancy
Technical guidance for equipment selection, application, support requirements and related procurement decisions.
08
Annual Service Level Contracts
Annual service arrangements for agreed maintenance and technical support activities across defined equipment requirements.
Equipment Context
Technical Support for Core Equipment Groups
Service requirements may relate to equipment within any of the main Acones catalogue groups.
Service Workflow
A Clear Route From Requirement to Follow-on Support
The exact technical activity is agreed from the equipment information and requested service scope.
- 01Assess Requirement
Identify the equipment, location and requested technical support.
- 02Plan Service
Clarify the appropriate scope, schedule and available information.
- 03Perform Technical Work
Carry out the agreed installation, maintenance or support activity.
- 04Verify / Handover
Review the agreed work and communicate relevant observations.
- 05Ongoing Support
Identify any follow-on maintenance, training or consultancy need.
Technical Support
Discuss Your Equipment or Service Requirement
Provide the equipment, application, location and required scope so Acones can review the request.